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1. Euronics Corvin
Address: Budapest Corvin Bevásárlóközpont, Futó u. 37-45, 1082, Hungary
Schedule: Open ⋅ Closes 7 PM
Telephone: +36 1 411 8434
Business type: Electronics store
Near Euronics Corvin:
- a 0 meters away stores to buy women's lace-up ankle boots: DEICHMANN
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Euronics Corvin: what do users think?
Jerry Wouterson: Friendly staff, though average collection. I needed a usb cable 3 meter or two shorter cables with an extension part. Nothing. Also other spaces were quite empty, so recommend to check store stock and availibility first on the website. Otherwise OK, parking easy and one hour free.
Response: Dear Jerry Wouterson! Thank You for your feedback. Our company values customer evaluations. We are working hard to give the best customer experience and we try to provide the best service. We would like to apologise for the inconvenience caused. If you will be willing to trust us in the future and experience a change in product availability please reconsider your rating to a more adequate one reflecting your new experience. Yours Sincerely: Euronics Customer Service
Cedric Jules: I had seen an interesting mobile phone on the website, saying it was available immediatly at Corvin. So I went directly to the shop, expecting to see the model in demonstration and trying it out a bit before buying. Sadly the phone was not in demonstration. After looking for a seller with difficulty for a while, I was able to find one. I explained what I was looking for. But she explained to me that she was busy with an other customer, so I will have to see with an other seller, I will have to wait..... So I gave up immediately, I don't want to spend 1 hour to see a phone. So actually how Euronics does expect to sell the phones in these conditions ? Just 1 positive thing, the seller (a woman) had very good english and was very courteous.
Response: Dear Cedric Jules! Thank You for your feedback. Our company values customer evaluations. We are working hard to give the best customer experience and we try to provide the best service. We would like to apologise for the inconvenience caused. If you will be willing to trust us in the future and experience a change in the customer service please reconsider your rating to a more adequate one reflecting your new experience. Yours Sincerely: Euronics Customer Service
Ana Sun: Waited more than 20 minutes for someone who could help me as I wanted to buy a tablet. And finally after waiting I couldn’t check any of the tablets because all of them have been protected by the password the staff didn’t know. Thanks for nothing
Response: Dear Customer! Thank You for your feedback. Our company values customer evaluations. We are working hard to give the best customer experience and we try to provide the best service. We would like to apologise for the inconvenience caused. If you will be willing to trust us in the future and experience a change in the customer service please reconsider your rating to a more adequate one reflecting your new experience. Yours Sincerely: Euronics Customer Service
Chillag ASMR: I noticed all the negative comments are for people who don't speak Hungarian. As the staff is mostly middle aged, they didn't have English class in school, therefore there might be some issues with the languages, but apart from that, the staff is really nice and caring, at least they were with me. When I was waiting in the line, I noticed 3 people come in, and they interrupted the cashier when he was with another customer, then when the cashier asked them to wait a few minutes, they became mad and started to roll eyes.. So I'm not sure what these people expect, but patience is a key sometimes. Anytime I go there the staff is lovely and patient, even thought they are probably short staffed. Whenever I had a complaint or an issue they have helped me the proper way, however fixing a device is not their responsibility but the manufacturer's, therefore when there's a delay, it doesn't mean they lie or want to treat you bad. Unfortunately things usually work like that in Hungary, that's not the staff's bad behavior! Indeed you can't find everything from A-Z, but it's a small electronic shop in a mall, so I think it's logical you can't expect them to have everything. If you are about to purchase something extra, you can check on the website where it is available.
Response: Dear Customer! Thank you for your positive feedback and rating! We hope that we will meet again soon in our store! Yours Sincerely: Euronics Customer Service
Chantille: I wanted to buy a vacuum cleaner and none of the workers knew anything about the products, including whether they were even in stock. Highly dissatisfied with the service and the lack of knowledge the workers had about the products at the store.
Response: Dear Customer! Thank You for your feedback. Our company values customer evaluations. We are working hard to give the best customer experience and we try to provide the best service. We would like to apologise for the inconvenience caused. If you will be willing to trust us in the future and experience a change in the customer service please reconsider your rating to a more adequate one reflecting your new experience. Yours Sincerely: Euronics Customer Service
Lorenzo Conti: If you are a foreigner pls dont come here. Not only they dont speak a word in english but they are super rude. I was goin to buy earphones but the cashier didnt know what She was doin, and the other guy super annoyed told me that I didnt enough Money on my card lol pls go somewhere else
Response: Dear Lorenzi Conti! Please write us an e-mail to ugyfelszolgalat@euronics.hu with the detailed description and relevant information considering the problems you mentioned so we can investigate it. Yours Sincerely: Euronics Customer Service
Lis Betancourt: If you have any competent manager on the brand, you should know your all staff must be retraining in customer service!, 0 skills to handle with people even in the most polite way, shame of service.. I changed mi product the same day and the guy was yelling me basically because they need to work on the change, people on the cash register are rude, they just ignore you and keep talking or walking, awful experience, never again!
Response: Dear Cutomer! Thank You for your feedback. Our company values customer evaluations. We are working hard to give the best customer experience and we try to provide the best service. We would like to apologise for the inconvenience caused. If you will be willing to trust us in the future and experience a change in the customer service please reconsider your rating to a more adequate one reflecting your new experience. Yours Sincerely: Euronics Customer Service
Roja Saketiyan: It has a wide variety and the prices are reasonable, but unfortunately, they are a little weak in communicating with the customers and the sellers do not interact with the customers. The shopping queue is usually crowded because usually only one of the cashiers is active and the other cashiers are inactive. They don't have much discount, but the prices are reasonable.
Response: Dear Customer! Thank you for your positive feedback and rating! We are working hard to give the best customer experience and we try to provide the best service. We would like to apologise for the inconvenience caused. We hope the we will meet again soon in our store! Yours Sincerely: Euronics Customer Service
Viola Kanka: rude employee. she not only invented arbitrary laws in front of the online euronics statute, but did so with unprecedented rudeness and arrogance. if this is the euronics service offered in budapest, better stay away from it. if you still come, stay away from the blonde employee. She treated us extremely bad.
Response: Dear Viola Kanka! Please write us an e-mail to ugyfelszolgalat@euronics.hu with the detailed description and relevant information considering the issue so we can investigate it. We would like to apologise for the inconvenience caused. If you will be willing to trust us in the future and experience a change in the customer service please reconsider your rating to a more adequate one reflecting your new experience. Yours Sincerely: Euronics Customer Service
Mary Rojas: Everytime I have been there all the employees have ignored me or simply refused to help or find someone who can help because they don't speak English. It's really annoying that you want to buy something and you can't do it
Response: Dear Mary Rojas! Thank You for your feedback. Our company values customer evaluations. We are working hard to give the best customer experience and we try to provide the best service. Unfortunately there can be times when there aren't any collagues who can speak english in our store. We would like to apologise for the inconvenience caused. If you will be willing to trust us in the future and experience a change in the customer service please reconsider your rating to a more adequate one reflecting your new experience. Yours Sincerely: Euronics Customer Service
2. BestMarkt Electronics stores
Address: Budapest, Ferenc tér 5, 1094, Hungary
Schedule: Open ⋅ Closes 7 PM
Telephone: +36 1 444 9999
Business type: Electronics store
Web page: https://www.bestmarkt.hu/
Near BestMarkt Electronics stores:
- a 0 meters away e commerce specialists: Hardverker Online Kft.
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BestMarkt Electronics stores: what do users think?
Tania Kisha: It's still the best IT store I've found in Budapest. They have pretty decent service, too!
Samuel Eisenberg: Bought online. Had to do a return. Email communication in English with clear directions. Returned to store, hassle free and with cash refund.
Marcus Schirrmacher: I have order tripods für my photo light. I'm super satisfied. I just can recommend this shop. One tip: Be aware that can be a bit difficult to find a parking space if your go by car there.
Zsolt Menyhart: I've used this company to order my Xiaomi M365 Pro electric scooter. They offered a very nice price, and quick delivery - and it was really, what they promised! My order was processed in 15 minutes(!!) just after I put my order, 35 minutes my package was handed over to the delivery company. Even after the order, and delivery they were friendly and flexible with further communication. So I recommend this shop for any product they are offering.
Oleg Poluektov: Pretty astounding to get customer service in English with a "have a nice day" at the end. Seriously unexpected and exemplary customer service. Definitely will order here again and hope this was not a fluke but a standard.
Attila Vén: Customer service needs more training on the products they sell. I tried to find out via online chat if they’re selling a simple cable but they couldn’t give an explicit answer. I had to call them on the phone. We figured out eventually and I purchased the product.
Thai Binh Nguyen: Prices are reasonable, order processing is pretty fast. Minor notice: Customer service could be more welcoming.
Deepak Merchant: Purchased MI selfi stick..and I feel they are good with appropriate prices. Must visit
Indee z Indii: Good stock, reasonable prices, they speak english. Perhaps some of assistants should pick up on attitude a little bit?
Balazs Fonyi: Professional services, wide range of products,client friendly opening hours! Recommended!
3. Euronics Sugár
Address: Budapest, Sugár Üzletközpont, Örs vezér tere 24, 1148 Hungary
Schedule: Open ⋅ Closes 7 PM
Telephone: +36 1 411 8434
Business type: Electronics store
Near Euronics Sugár:
- a 0 meters away t-shirt printing shops in: Creative Studio T-Shirt
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Euronics Sugár: what do users think?
Nikola Spasojević: Good tech store, with reasonable prices, much lower than some other similar stores. Choice is ok, especially when it comes to smaller gadgets. Also, staff is polite and helpful.
Response: Dear Customer! Thank you for your positive feedback and rating! We hope that we will meet again soon in our store! Yours Sincerely: Euronics Customer Service
amirabbas feiz: You cqn find cheaper prices than media market here
Response: Dear Customer! Thank you for your positive feedback and rating! We hope that we will meet again soon in our store! Yours Sincerely: Euronics Custoemr Service
Marat Uraim: Make sure information that provides seller is accurate and correct especially when you buy phones with providers sim included.
Tania Kisha: Very friendly customer support. They have their own experiences with the products they are selling. This is an extra point to hear their personal opinions, too.
Response: Dear Tania Kisha! Thank you for your good feedback. Sincerelly, Euronics Customer Service
Linda Bahr: Helpful staff. Not as large as the Media Mart but seemed more adequately staffed.
Response: Dear Linda Bahr! Thank you for your positive rating and feedback! Our customers feedbacks are very important to us. Please check out our website where you can choose from more products: www.euronics.hu We hope that we will meet again soon in our store. Yours Scincerely: Euronics Customer Service!
László Posztobányi: Ok.
Response: Dear László Postobányi! Thank you very much for your positive feedback and rating! We hope to see you again in our store soon! Sincerely, Euronics customer service
Bro Freddy TV: You can find so many things here.😁👍
Response: Dear Customer! Thank you for your positive feedback and rating! We hope that we will meet again soon in our store! Yours sincerely: Euronics Customer Service!
JKKL: Great stuff, always willing to help you
Response: Dear Laszczak Joanna! Thank you for your positive feedback and rating! We hope that we will meet again soon. Yours sincerely: Euronics Customer service.
Fred “Fred Fred Fred Frediie” Otike: Great Mall
Vik Tor: Good service, fast collection
4. Miele Experience Center Allee
Address: Budapest, földszint 1, Váli u. 5-B. épület, 1117 Hungary
Schedule: Open ⋅ Closes 6 PM
Telephone: +36 1 499 9835
Business type: Electronics store
Web page: https://www.miele.hu/
Near Miele Experience Center Allee:
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Miele Experience Center Allee: what do users think?
Marianna Babós: Thank you very much for letting me buy from you! The blonde lady! You are the personified trader! With respect and thanks: Marianna Babós
Response: Dear Marianna! Thank you for your feedback and for shopping with us. We wish you pleasant Miele moments! Best regards: The Miele Team
Éva Varga: Kind, helpful sellers
Response: Dear Eva! Thank you very much for sharing your opinion and kind words! :) The Miele Hungary team
5. TV-STORE KFT
Address: Budapest, Röntgen u. 10/A, 1132, Hungary
Schedule: Open ⋅ Closes 4 PM
Telephone: +36 30 396 9090
Business type: Electronics store
Near TV-STORE KFT:
- a 22 meters away nail courses in: Siera Premium Nail Bar and School
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TV-STORE KFT: what do users think?
FUTAR LISTA: I thought it was a much more serious company. There was no TV showing, so I couldn't watch what I picked out. box on Boboz's back. I didn't come with a good mouth. And of course without TV
Response: The web store does not have a showroom, we sell from stock Good price We have wholesale
6. Euronics Köki
Address: Budapest, Köki Bevásárlóközpont, Vak Bottyán u. 75/B, 1191 Hungary
Schedule: Open ⋅ Closes 7 PM
Telephone: +36 1 411 8434
Business type: Electronics store
Near Euronics Köki:
- a 16 meters away dry ice stores: Tesco
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Euronics Köki: what do users think?
Attila Bruneker: The problem with this store starts with the store manager who who is absolutely unable to manage the store. Unfortunately I bought there a headset which was faulty. That wouldn't be the problem. I returned the item the next day so I could use my right to either exchange the product or get store credit or a full refund. When I arrived to the store there were not many costumers. I stood in line for the returns and there wasn't any stuff there. The store manager came to me and ask me about my business. I told him what is the situation. But before I could explain my situation he interrupted me and said there's the counter. Obviously there is the counter the is the reason why I was standing before it. Than went away. After a while a stuff member called me. I had sit down to an unsafe chair unfortunately. While the member of the stuff was doing the paperwork the chair broke I fall down to the ground and hit my face to the counter. The store manager who once again came to me to ask am I all right started to blame me for the accident and said that these were new chairs. The chairs were dirty and old. Than i asked him that is it the costumer duty to check the chairs? He did not reply. Than I said that it is the stuff or the store manager's job to check all the furnitures and diveces before opening to insure that they are safe to use for stuff and costumers alike. Than I asked him did you check it he replied no, than he replied that it is not his job the cleaning lady did it, than the cleaning lady did not do it he done it. How could you lie that boldly to anyone. How could you mange a store with an attitude like that. The reason I will not ever spend money in that chain of store is that reason, because there is huge chance that all the stores like this. Same on you store manager and shame on you Euronics that you have employ such a person and you still continue to employ. Never again I will shop at them and I urge others to not to shop there.
Response: Dear Bruneker Attila! Please write us an e-mail to ugyfelszolgalat@euronics.hu with the detailed description and relevant information considering the issue so we can investigate it. We would like to apologise for the inconvenience caused. If you will be willing to trust us in the future and experience a change in the customer service please reconsider your rating to a more adequate one reflecting your new experience. Yours Sincerely: Euronics Customer Service
Benko Alex: First impressions was excellent and the staff who ask me if can help me she has been smiling answering all my queries. Definitely I will go back in future. Well done
Response: Dear Beno Alex! Thank you for your positive feedback and rating. We hope that we will meet again soon in our store. Yours sincerely: Euronics Customer service.
A E: I asked the seller if I could listen to the headphones before buying, and if they didn’t fit me to return them, he said yes. He cut the packaging with a knife, I listened to them and they did not suit me. They refused to return the money !! From the seller the packaging was opened incorrectly and after that the chef told me that this was a personal hygiene item, right in the store they deceived me. I spent my money in vain and bought headphones. I do not recommend, they are liars and thieves. Do not believe them, they will not want to return you money in case of a problem
Adam Frea: Everytime I come to this store is a negative experience. I never find what I want and the people who work there never help. Answers are always really short and it's obvious the workers just don't want to work.
Response: Dear Customer! Thank You for your feedback. Our company values customer evaluations. We are working hard to give the best customer experience and we try to provide the best service. We would like to apologise for the inconvenience caused. If you will be willing to trust us in the future and experience a change in the customer service please reconsider your rating to a more adequate one reflecting your new experience. Yours Sincerely: Euronics Customer Service
Nuszer László: Euronics offers good quality goods for a competitive price. However, sales staff don't seem to care about helping customers. They care more about talking to each other. It used to be different a few years ago. As I see, more trainig is needed. I also tried to order online. They had no idea where the goods were. Moving their inventory to a new warehouse was very poorly managed.
Balazs “kanabal” Kanalovics: Very friendly Shop assistants, and the shop Manager personally helped me to find a solution. High standards, professionalism, and product know-how is definitely there.
Azizul Hakim Abir: Nice place to by your gadgets
Krisztián Gál: A bit expensive and the selection isn't quite good.I prefer the nearby media Markt in the Shopmark.
Mitri zammaria: All what you need,great selection.
Chris Kennedy: Helpful staff, good location
7. Conrad Electronic - elektronikai szaküzlet
Address: Budapest, Teréz krt. 23, 1067, Hungary
Schedule: Open ⋅ Closes 6 PM
Telephone: +36 1 302 3588
Business type: Electronics store
Web page: http://www.conrad.hu/
Near Conrad Electronic - elektronikai szaküzlet:
- a 20 meters away wooden toys shops in: Flying Tiger Copenhagen
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Conrad Electronic - elektronikai szaküzlet: what do users think?
ALBERT ZSOLT FARKAS (Albert): What a disappointment!!!!! Walked a mile to get there in the hope that I could buy here an indoor antenna for our TV. The store is located in a basemet. No customers. No greetings at the entrance. Walked in. Two attendants were sitting and relaxing at PC monitors. "I would like to buy an indoor TV antenna for my TV please". grumpy look...." We do not have that". Oh..thanks for Your help.... Next guy said..." The exit is on the other way Sir...". ....../////++++. Sorry what kind of a Micky Mouse company is this in Budapest my German friends? Mail order in general...in know...Must have a store... I Know ..:-) These guys at Oktogon Budapest should really go home and relax there rather. Orders should be placed on internet only. Store with this kind of service is really obsolete in 2021 and onwards....
Mustapha Mechbal: You can find all what you need in this shop, but unfortunately one of the stuff is completely not professional and don't expect any good service if you are an English speaker.
Maurits Mens: Good place to get a lot of electronics. Best to order before and pick-up there.
Bruce Cason: I'm an person who likes to make or repair things myself so I always need Conrad or something similar to buy the small electrical/electronic stuff I need. It's a bit cramped and underground which I don't like, but the staff were friendly and helpful and some spoke excellent English.
Daniel Cook: Made to feel very uncomfortable for not speaking Magyar. Staff were rude and insulting.
András Tóth: Helpful staff, lot of products, order also arrives in around time.
Cedomir Stankovic: The Best store for electronics components and other electric equipment
sherif shothe: every electronic component can be ordered (on their website) and pick up there
Kareem: Very musty place, you have to take the stairs to a basement where the shop is located. The quality of air is really bad there, I was counting the minutes to get out. The products selection is very poor and not worth the high prices.
Barnabas Gerendai: I was looking for a special light bulb everywhere in Budapest, I've find it at Conrad electronic store, they placed an order for me and a few days later sent me a message that the light bulbs has arrived. Great store and helpful staff, thank you Conrad!! I will definitely recommend this store!!
8. Royal-Plaza - 13 áruház, 60.000 termék. Irodaszer, játék, szerszám, háztartási gép, világítástechnika, számítástechnika stb.!
Address: Budapest, Teréz krt. 32, 1066, Hungary
Schedule: Open ⋅ Closes 6 PM
Telephone: +36 70 476 4706
Business type: Electronics store
Web page: http://www.royal-plaza.hu/
Near Royal-Plaza - 13 áruház, 60.000 termék. Irodaszer, játék, szerszám, háztartási gép, világítástechnika, számítástechnika stb.!:
- a 0 meters away Fendi stores: VIP Parfüméria
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Royal-Plaza - 13 áruház, 60.000 termék. Irodaszer, játék, szerszám, háztartási gép, világítástechnika, számítástechnika stb.!: what do users think?
gergő kocsis: My wife ordered from you. I was completely satisfied with the quick delivery of the order and the price, as waybills play an important role in the life of our company. Thank you for the lovely coupons, we received them with great pleasure. We will order from here again in the future and recommend it to other friends. Thanks.
Response: Thank you very much for your opinion and rating! We are proud that together with many other customers you have found our service excellent. Have a lot of fun in your chosen product! We will continue to do our best to satisfy you and your customers. We look forward to seeing you back!
Csilla Megyeri: I had to wait a bit for the package, because one of the products was not in stock. Finally, the price of the missing product was refunded and I received the package within 1-2 days! I was a little worried about the negative reviews from the past, but it was a shame! I am satisfied with both the products and the delivery!
Response: Thank you very much for your opinion and rating! We are proud that together with many other customers you have found our service excellent. Have a lot of fun in your chosen product! We will continue to do our best to satisfy you and your customers. We look forward to seeing you back!
Nikolett Morvay: I am very satisfied with the store, because here I can buy EVERYTHING in one place (I don't have to pay shipping fees to three places while I hunt down everything I need...), at a GOOD PRICE, because the prices here are really good. The communication with the store was perfect, they are very nice and reliable, I would definitely recommend them to everyone. I will order from them again. )
Response: Thank you very much for your opinion and rating! We are proud that together with many other customers you have found our service excellent. Have a lot of fun in your chosen product! We will continue to do our best to satisfy you and your customers. We look forward to seeing you back!
Balázs Kiss: Unfortunately, probably only brain dead people work here. :( I've been chasing my money for 5 weeks. A gang of thieves. ______________________________________________________ In response to a reply: I would like to apologize for my previous comment as it was inaccurate. Below is the correction. They are brain dead, illiterate and even dyscalculic. Bravo🤦🏻♂️ - "the commenter won't even understand this" - Let's recalculate how a company founded in 2014 can be 19 years old in 2022... (probably our little talent "calculates" with the founding year of a previous bankrupt "correct" company).🤓 Furthermore, I would like to draw the attention of the viewers here to the reactions of the "business" when NOT relatives or friends give an evaluation (see: Gigor family, representative of the company 😂): "Thank you very much for your rating and opinion, and congratulations on having such a rich imagination! Without a face, everyone easily shares the common sense and boldly formulates their criticisms. We are sorry that 5 working days of service left such a deep impression on you!" /GDPR rules have also been seriously violated here, but they probably won't even realize it/
Response: The serious problem of the internet is that it can be used by minors, irresponsible, immature, faceless, underrated (the commenter won't even understand this), in his words "brain dead" people, who are far from everything accepted in civilized society, without any kind of censorship. norm, ethics, decorum! If it can be said of anyone, then with us, no one has to run or run after their money, because we do everything beyond the conditions of legal operation, for the sake of ethical trade. If this were not the case, we wouldn't even be a 19-year-old company. Many "correct" companies have already disappeared from the list of operating companies in this "short" time. During this time, we have never had any official convictions. The numerous comments (and much more) prove that we do our business in a customer-friendly way and do our best to find mostly gavaler solutions to possible errors if someone contacts us. Despite the above, of course we will do everything in the future to satisfy our fellow customers! We are not waiting for you back!
Katalin Magócsiné Negyedi: I am satisfied with everything, the prices are correct and good, there is a large selection, the delivery was also fine, and the information was adequate. What's more important.. the extra discounts!! I would gladly recommend it to others!! Thank you again for everything!!
Response: Thank you very much for your opinion and rating! We are proud that together with many other customers you have found our service excellent. Have a lot of fun in your chosen product! We will continue to do our best to satisfy you and your customers. We look forward to seeing you back!
Zsuzsanna Jávorné Gulácsi: I was very satisfied with the service you provided. I was afraid of online shopping because the company was unknown to me, but I had a very positive shopping experience.
Response: Thank you very much for your opinion and rating! We are proud that together with many other customers you have found our service excellent. Have a lot of fun in your chosen product! We will continue to do our best to satisfy you and your customers. We look forward to seeing you back!
Ágnes Szabóné Barabás Dr.: Fast, accurate service. I got what I expected. The photo and the received goods were exactly the same. Thanks. I can only recommend this company. Agnes
Response: Thank you very much for your opinion and rating! We are proud that together with many other customers you have found our service excellent. Have a lot of fun in your chosen product! We will continue to do our best to satisfy you and your customers. We look forward to seeing you back!
Ász HomeFabric: Fast and correct. I will choose them next time when I think of such purchases.
Response: Thank you very much for your opinion and rating! We are proud that together with many other customers you have found our service excellent. Have a lot of fun in your chosen product! We will continue to do our best to satisfy you and your customers. We look forward to seeing you back!
Krisztina Farkas: Before I wrote this review, I read a few here. Well, I don't know if it's a coincidence or just luck, neither of them, but it's basic and only the people who made an opinion in front of me were unlucky, but before I placed my order, I called the company and it wasn't the right one, where they answered immediately, they gave me another contact number, which was answered immediately again , they responded readily, I ordered, and it was delivered within the promised interval. So I rate it 5 stars. Thank you here too.
Response: Thank you very much for your opinion and rating! We are proud that you, along with many other customers, found our service excellent. In the future, we will do everything we can to satisfy you and your fellow customers. We look forward to your return!
Z. A.: They deserve -1 star and my advice is who who can make the biggest arc avoid them. If you are forced to order from them, who should not pay the amount in advance !!! Why? Nov 2021 I placed an order on the 28th, the case was closed on the 5th of January 2022. - My order was 'under preparation' for 2 weeks after ordering. - I asked in an e-mail when they will be able to give up, 0 replies were received. - So after 3 weeks I was satisfied with the fact that they are not able to fulfill the order and they are not able to communicate. Therefore, I asked them in writing to refund the prepaid amount and cancel my order. In addition to that, I also tried to call that day to finally reach someone, emphasizing the request. (Dec. 13.) The phone was either picked up or finally fired at me on the last try. - On Dec. 13, I received my FIRST response via email asking me to send my name and bank account number for a refund. I’ve been with him here so I don’t even care if I jerk, just get my money back then we can forget about each other. - I waited until January 4 for the amount to be refunded, to no avail ... So I wrote the last e-mail that day that if I didn't get my money back I would make the necessary consumer protection report. That's the only way I got my money back. Amazing..... My advise based on my experience with royal-plaza? Avoid them like the plague. You ask why? You can pay for your order in advance, but they won't send your package. Plus you can't reach them via phone or email. So it's a huge hassle to have your money back.
Response: Thank you very much for your rating! We would like to provide you with quick, factual and correct information. We received orders that significantly exceeded our current physical capacity (which is currently being developed and expanded) now and in the last months of the year. Because of this, there was a congestion in the processing of orders. No, we haven't stopped. Fortunately, we are a capital-strong company that has been operating for 19 years. We are not bankrupt, in fact, the demand for our company's businesses and products is rising beyond our expectations. Our communication is interrupted because the work is significantly slowed down by answering phone calls and letters. We really canceled our landline phone number, towards the end of 2021, due to a change of office, because it is not mobile. Please do not call our old landline number that contains any information, is still available despite our intentions, or has been saved by you! Instead, we have two customer service (mobile) phone numbers. One is 00 36 20 554 4401, we intend to publish the other when we have caught up with processing the orders. That's because while we answer a phone, several missed calls come in and take a lot of energy away from processing orders. Just because of what makes them inquire on the phone or by letter anyway. You can find our additional contact details on our websites, including here: https://royal-plaza.hu/shop_contact.php In order to solve the processing and the current situation, and to avoid it in the future, we are working hard and making improvements. Thank you very much for the constructive advice, but YES, we understand, we see the situation and know the solution. The acquisition of new warehouse equipment and the introduction of a new IT software that helps faster order processing are underway. In January, we will complete several serious IT and warehouse developments, with the help of which we intend to further improve our customer service. We try to express this by saying that "we perform heart surgery while the heart is beating". We apologize for the inconvenience! We take our profession seriously, if we make a mistake we accept it and try to fix it. If you indicate that you wish to take advantage of this option, WE WILL PUT THE FULL AMOUNT OF YOUR PURCHASE INTO YOUR ONLINE WALLET and we will send you a HUF 40,000 wellness gift voucher for 2 people, redeemable until the end of the year. You can use the money either to buy 60,000 products in our range, or in another 300 online stores in the country. If you require it, please refer to it and write to marketing1@bestoffice.hu! If you are not yet a registered member, please register here: https://www.onlinepenztarca.hu The wellness voucher is not personalized, so you can also gift it to a family member, relative, or acquaintance if you cannot take advantage of the opportunity. We look forward to your return and in the future we will do our best to satisfy you and your fellow customers. Best regards! The company's employees work hard for you and your fellow customers
9. Márkabolt Pest - József körút
Address: Budapest, József krt. 10, 1085, Hungary
Schedule: Open ⋅ Closes 7 PM
Telephone: +36 1 210 1010
Business type: Electrical supply store
Web page: http://www.markabolt.hu/jozsef
Near Márkabolt Pest - József körút:
- a 5 meters away chocolates in: svajcicsoki.hu
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Márkabolt Pest - József körút: what do users think?
Andrew J. Smith: Better than the shopping centre/mall based big department stores where one had been ignored by all personnel for 15 minutes (no eye contact nor approach). Entered, looking at fridges, woman asked if help needed within 1 min of entering, I started in Hungarian, but when paying Mr. Kiss Adam said he spoke English; guess others have basic working knowledge of shop/white goods English (most Anglo other language speakers know how to communicate clearly, logically etc. and even write down questions). You can look up Markabolt online, many items are on display in shop but not all, and they can sort delivery too. Within 24 hours I visited shop, bought new fridge, delivered following pm, and then check up call that all ok; good service :)
Solveig Hansen: I am very satisfied with the service I have received from this store. Although the staff didn't speak English, we have managed everything perfectly. The delivery of my washing machine was free of charge and they have managed to accommodate to my busy schedule. Thank you! I very much recommend this store!
Krisztina Erdei: I arrived at the store with a small child for the opening on Friday. We looked at the washing machine we wanted to buy based on the small videos on the Internet. The seller was very kind, he informed me about everything about the selected machine. I had all the papers in my hands in 20 minutes! Guarantee, invoice, delivery arranged lightning fast. Thank you, I will come here again!
Béla Czövek: First of all, let's write what kind of "Brand Store" it is, because I thought about it for half an hour, when and where I could go! Electrolux, AEG brand store. For now, we only went to inquire, but this did not bother the seller. He helped in detail, with professional and personal experience. Thank you by the way!
Tamás Pásztor: I read the negative comments, my experience is different. I looked at washing machines for a year, I went into the store several times. Twice I got in line immediately and they took care of me kindly, once the phone rang continuously and they really didn't pick up, but apparently they solved a problem on the computer. I waited patiently for about 7-8 minutes, the seizure subsided, and they came to me. As a result of the positive experiences and extensive information, I bought a washing machine and a dryer, which arrived on time. The water was pouring from the delivery people because of the heat, but they were nice, in short, all in all, 5 stars from me.
Gyorgy Farkas: I was in their stores on József körút today! I am very sorry that they employ a store manager who works there, dear Szilvia! It is not suitable for the trade, it does not listen to the customer, it may be menstrual, but as I read the comments, this is not the only negative opinion about On! I'm also a business manager at a multinational company, but if you worked for us with such an attitude, you'd definitely find yourself on the street! This opinion was not aimed at the brand and the store, but at the person who works for you, please choose your clothes better, because your opinion will deteriorate! Thank you in advance, I will remain a customer of the brand, but unfortunately not in their store on József körút! The girl was very naughty and rude!!
László Tamás: I wanted to buy a washing machine and a dryer, and my preliminary questions were answered almost immediately. They called me immediately after ordering to confirm the order once more. The delivery people were on time and brought the machines to the apartment. On the same day, a lady inquired on the phone whether everything went well and whether I was satisfied with the purchase. I can only recommend the company!
Dániel Studer: We bought an AEG washing machine from the company, which had minor problems. The top was difficult to close and the control panel also got stuck. I reported the problem by email, a nice lady called me on the phone a few minutes later and willingly helped. Later, they offered to replace the device again, which they did at the agreed time. We would also like to thank you very much for your exemplary business attitude!
Katalin Soós: Avoid this shop far away! The store manager refuses to admit that she sold scrap goods. He blames the customer, he doesn't apologize. He doesn't take responsibility, he doesn't know how to help, he looks at the customer as stupid. He is not a European trader, he is an unnecessary actor in the trade chain. (minus stars cannot be given)
Zsuzsanna Dr Gardó: I spent more than a quarter of an hour at the József Boulevard shop, nobody was interested in what I wanted. One of them was dealing with another customer, communicating in a dull way, and the other two were deeply immersed in something behind their desk, and they didn't want to ask for a few minutes of patience as they were willing to talk to me. Finally, I bought my other (non-AEG) kitchen appliances elsewhere.
10. MediaMarkt Árkád
Address: Budapest, Örs vezér tere 25, 1106, Hungary
Schedule: Open ⋅ Closes 9 PM
Telephone: +36 1 432 3900
Business type: Electronics store
Web page: http://mmlink.hu/MediaMarktBPArkad
Near MediaMarkt Árkád:
- a 7 meters away shopping centres in: ÁRKÁD Budapest
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MediaMarkt Árkád: what do users think?
Anna N: Said I could return unused Christmas gifts, then when I do, said I can only get store credit. What am I meant to do with that as a non Hungarian, thanks a lot.
Response: Please let us know at any of our contact options what specific negative experience you have had so that we can improve the quality of our service and know among our satisfied customers in the future. Thank You. Hello, MediaMarkt
Roja Saketiyan: Part 1: I went to this store to buy a tablet and I wanted to consult with one of the sellers about the final choice, but none of the sellers helped or guided me, and after about half an hour, one of the sellers came to me and when I asked my question in I asked about those talbets and he said he didn't know!!! As a user, I had more information than that seller! Finally, I left this store without a salesperson helping me to make a purchase. I don't have a good experience with this store. If, like me, you need more information about the device you want, surely no one will help you here. Part 2: In response to your question, how can I give you 5 stars, I must say that: I have to say that I shared my experience there and I wouldn't mind giving you 5 stars but because I didn't have a pleasant experience I had to reduce the number of stars. I believe that every customer can become a potential customer as long as she/he feels special attention and respect. Ignoring customers and underestimating them will never lead to sales.
Response: Please use any of our contact options to tell us what we should improve in order to earn 5 stars next time. Thank You. Hello, MediaMarkt
Sanjeev Onboard: Literally uneducated people working here, they doesn’t know how to talk to a customer and when they see foreigner they become more rude and racist . Thank you media markt for realising me how good person i am , I didn’t slap your customer representative person when he talk to me rudely
Response: We apologize if you had an unpleasant experience in our store. Thank you for writing us about your specific negative experience. We try to satisfy the needs of as many customers as possible and improve the quality of our service based on feedback. We hope that we will be among our satisfied customers in the future. We'll be back! Thank You. Hello, MediaMarkt
Linda Bahr: 4 stars for contents of the store itself. Hard not to find what you need so definitely worth a shopping experience if looking for home items. Would have been 5 stars, but, I was disappointed that no one asked if I needed help and I could not find anyone to help. Euronics is smaller, but better staffed.
Response: Thank you for your review! Hello, MediaMarkt
Md Mehedi Hasan: Arranged Mall.
Response: Thank you for your review! Hello, MediaMarkt
Mohammad Younis: Not cooperative. They refused to test the bulbs before buying them. So I had to swing between home and them many times to make sure the bulbs were working.
Response: We apologize for any inconvenience you may have had in our store. Please let us know at any of our contact options what specific negative experience you have had so that we can improve the quality of our service. Thank You, MediaMarkt
Bálint: Great place to take a look what you want to by online at a reduced price. Seriously it is cheaper to order from amazon. Also, staff is plenty, usually they have not helpful nor have a close idea about the products. Once mass of the Hungarians learn to speak a foreign language MM will have a serious competitors online.
Response: Dear Bálint! Please use any of our contact options to tell us about your negative experience at the MediaMarkt store in Árkád, so that we can improve the quality of our service and leave our store satisfied in the future. Greetings, MediaMarkt team
Marian: One of the worst services I have gotten in my life. I bought an oven and paid 15,000 ft extra for them to come and set up the oven. It's been more than a month and nobody came. We went to mediamarkt to complain and they said not their problem ( because its an outsourced company that does that job). We then have called that company and they said they will call us and never did. Now we have to drive an hour to visit this small company. They have waisted my time and gas money. Dear Mediamarkt since I paid you 15,000 ft and your employees said that many people complained about this, are you running a scam? We need our money back plus compensation!!!
Response: Dear Costumer! Please contact us at any of our negative experiences at the MediaMarkt department store in Arcade to improve the quality of our service and to leave our store with satisfaction in the future. Hi, The MediaMarkt team
razi mian: Terrible guys working here. the system of TAX-BASED-INVOICE has changed & nobody's informing the customer!!! if you do not know something then you should tell clearly with honesty that you don not know, rather guiding someone wrong way!!!! the staff need professional training!!! PROFESSIONAL TRAINING ...... what's that!!!!
Response: Thank you for the reviewing and the feedback.
Alper E.: You think you know what is slow, you know nothing! After half an hour to get the product you choose, half an hour to pay for it, half an hour to get to customer service, half an hour for "informacio". Because appearently it's more important that Gabor can talk to other Gabor
Response: Thank you for your reviewing.
11. Euronics Soroksar
Address: Budapest, Bevásárló u. 4, 1239, Hungary
Schedule: Open ⋅ Closes 7 PM
Telephone: +36 1 411 8434
Business type: Electronics store
Near Euronics Soroksar:
- a 11 meters away Cage shops in: Fressnapf
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Euronics Soroksar: what do users think?
Hunor Deak-Sala: Euronics is a big retailer in electronics appliances. It makes sense to check their stock, specially if you live in the South Pest region). Sometimes you could find what you want at decent prices! They offer online sales too.
Response: Dear Hunor Deak-Sala! Thank You for you positive feedback and rating. We hope that we will meet again soon! Yours Sincerely: Euronics Customer Service
Vijay Velu: The people here are helpful... A guy helped me and answered my queries on a laptop... He spoke English that's the best part... Thank you...
Gergő Oros: Very helpful environment with good products and a nice atmosphere.
Haris Ramzan: I don't like this place it's to expensive
Oxana Banszegi: Good experience, very kind and helpful stuff.
Éva Gál: Everything from electricals. Helpful professional staff
Balázs Tar: Anyway, not that bad.
Adrián Mezei: The staff was helpful.
Haris Ramzan: Expensive place
Attila Feith: Rosssssszzzzzz
12. Euronics Savoya
Address: Budapest, Hunyadi János út 19, 1117, Hungary
Schedule: Open ⋅ Closes 7 PM
Telephone: +36 1 411 8434
Business type: Electronics store
Near Euronics Savoya:
- a 15 meters away stores to buy sleepers: OBI áruház Budapest, Savoya Park
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Euronics Savoya: what do users think?
Mihaly Dallos: I’ve been asking for help for 5 minutes. The employes refused as ranging boxes and paperwork were more important. Outrageous
Arrami Seifallah: The cashier was very rude with me because i speak English
Stan Ward: Plenty of attentive sales help.Many choices, good prices
Remek: Nice professional Staff.
Tamás Halmos: Friendly, professional staff
Roman Chernyak: Worst customer service ever.
Wilson Sangutei: Electronics shop
Atee Benzon: I don't recommend it to anyone! The whole company is so disgusting... I wanted to go shopping twice this year, not even small-value gadgets. One was an online order in the form of a cooler. It never arrived. A month later, they sent an email saying that they could not fulfill the order. Good thing I didn't wait for them and bought it elsewhere. Today I wanted to buy a GOPro sports camera, I called the customer service directly to see which store still had one. They said there is another piece in Savoya Park. We immediately went to get it, and then the worker there informed us that it was only in stock, but it was no longer available... It is disgusting that they treat their customers in such a disgusting way. We drove through Budaörs just for that reason, I think the customer service colleague's little hand would have been broken if he called the store in front of him to see if they still had that one last piece of camera... I will never shop here again. Maximum if what I want to buy is not available anywhere else. Disgusting band!!!!!!!!!!!
A Kis (Kisa): They wanted to take it off with an extra warranty, saying that the main part of the product is not covered by the warranty, only if I buy an extra warranty from them. I was interested in brand representation. The product has a full warranty no matter which part breaks down. I have never come across such a vile attempt, and unfortunately there are people who lick it off.
Andrea: In this store, you could only get one fan, which is why we specifically traveled to Budapest. it's partly air-cooled, so to speak, it's a bit faulty at the foot of the hall, you can't sell it for a thousand. We would have taken it there because it could have been used. Then I should at least take it off the page that it's sold out, it's not available, you can't get it, so you don't travel with a backpack. 2 cashiers were working, both cashiers ran to help each other, because no one can write a check on their own, in the meantime, the queue at both places is short.... a little extra cake would not help the workers there or hiring extra labor.
13. MK Audio & Light shop, showroom Budapest
Address: Budapest, Rottenbiller u. 54, 1077, Hungary
Schedule: Open ⋅ Closes 7 PM
Telephone: +36 30 589 8539
Business type: Home audio store
Web page: http://mkaudio.hu/
Near MK Audio & Light shop, showroom Budapest:
- a 31 meters away urban art venues in: Stúdió Gallery
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MK Audio & Light shop, showroom Budapest: what do users think?
Miklos Farkas: Very good light and effect products, all of them can be tested in the shop. Recommended.
Attila: Professional store, good prices. Had to exchange an item, no issues. Very friendly staff. Recommended!
aniket akre: Good shop for electronic
Vilmos Mondy: I didn't get what I paid for. I bought a 500 watt 38 cm woofer, instead I got a 250 watt 38 cm woofer, which overheated at 250 watts. I lived with a complaint, to which the answer was that I drove too far and it was my fault. There is no guarantee. It is not covered in case of coil overheating, that is what the clerk said. This is also legally questionable.
Tamâs Nemeth: I ordered a couple of products on Tuesday morning, which showed on the website that everything was in stock in their warehouse. I sent a letter on Thursday morning to ask if the package would arrive by Friday, because we want to use it on the weekend. They confirmed in a letter that they had just given up and the courier would bring it on Friday. The courier came, but only with half of the order. I call the person, and they keep explaining that 2 packages are coming, maybe they weren't in stock, or the storekeeper didn't have time to send them, etc... They are not serious. Had I known this, I would have ordered it elsewhere.
Tibor Petrás: I found it on the Internet, I chose the product I thought was good. When I went there, I presented my wishes, we agreed on the necessary product, which was the same as what I had thought before. I bought it, installed it and it's just as good as I wanted!
Ilona Furmanné Takács: The order of December 17 has not been fulfilled to date. We have not received any feedback. They said on the phone that it would arrive between the two holidays. After several phone calls, they told me that they could get it for +, but that it was not in stock. The website constantly indicates that the product is available. A gang of liars! Their site is amazing! I do not recommend it to anyone!
Csaba Rácz: Friendly helpful colleagues, in case of too complicated a question, with sufficient knowledge and contact with other stores. There is no problem that they can't help solve somehow
Máté Kiss: You can only pay by card up to HUF 50,000. You have to ring the bell if you want to enter the store. The sales guy was basically decent.
Veronika Dimitrova: The place is more difficult to find because there is no storefront on the street front, but the entrance is very conspicuous. The worker was kind and helpful, it seemed that he understood what was there.
14. MediaMarkt Stop Shop
Address: Budapest, Bécsi út 136, 1037, Hungary
Schedule: Open ⋅ Closes 7 PM
Telephone: +36 1 436 3900
Business type: Electronics store
Web page: https://goo.gl/phB18R
Near MediaMarkt Stop Shop:
- a 8 meters away Cage shops in: Fressnapf
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MediaMarkt Stop Shop: what do users think?
Kerekes Melinda: The place is huge and never crowded, and dogs are allowed too, which is a big plus :) the cahiers and the customer service employees are always nice and helpful even when we had to return something. So please be kind and patient with them, it's not easy to work with people 😅
Response: Thank you for your review! Hello, MediaMarkt
Kogebo: Nice place with a wide range of electronics at a fair price, located near other services and shops. However the staff is not very professional neither are they very kind, sadly enough. :/
Response: Thank you for your review! Hello, MediaMarkt
János Farkas: You can touch and try almost everything but expensive to buy. Mediamarkt's slogan in Hungary: "because I'm not idiot". Yeah, I'm not idiot to buy there. :) (TBH, this reflects the problems of brick and mortar shops these days in the online age.)
Response: Thank you for the reviewing.
Judith Kurucz: Bought 2 smartphones here and asked how the warranty work. VERY RUDE staff and rubbish service at checkout... so rude that I complained to the manager. I will not be going to this MediaMarkt any more!
Response: Dear Judith! Please write to us at any of our contact options about your negative experience with MediaMarkt at Stop Shop so that we can improve the quality of our service and leave our store with satisfaction in the future. Hi, Team MediaMarkt
Bubbles Cobra: Even in the great chaos of Black Friday most of the employees did their best to help us with our requests!
Response: Thank you!
Zsolt Barcsay: My only issue is the limited number of parking spaces and the lack of restrooms. Other than that it's an average Media Markt.
Response: Thank you for your review!
Rob K: It's a very small Media Markt, so selection of products is not that great. Usually there's not many people, so you can shop at ease
peteronowak: Rubbish and rude staff at checkout, I wont be going to this MediaMart any more
Response: Dear Peter! Please write to us at any of our contact options about your negative experience with MediaMarkt at Stop Shop so that we can improve the quality of our service and leave our store with satisfaction in the future. Hi, Team MediaMarkt
Áron Falus: Nice place to buy some technical device
Response: Thank you for your review!
Tamás Paulik: Standard place, like every other Media Markt.
Response: Thank you for your review!
15. Piso Budapest
Address: Budapest, 5, Hársfa u. 40, 1074 Hungary
Schedule: Open ⋅ Closes 6 PM
Business type: Electronics store
Near Piso Budapest:
- a 24 meters away philately stores: Stamp Museum
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